Frequently Asked Questions
Finding a new practitioner can be overwhelming. Here are some questions and answers to help you along the way!
Roots and Realms FAQ
Do you meet with clients in person?
As of now I do not host therapy sessions in an office. I work with clients through video calls or during Walk & Talk sessions. Walk and Talk sessions can become a distinct and powerful tool within therapeutic process when used intentionally. Please read my Walk & Talk Therapy page for more information on what those sessions can look like.
What is your cancellation policy?
I have a 24 hour cancellation policy which means that those who cancel within 24 hours of their appointment are required to pay the full session fee out of pocket. Late cancellations can be rescheduled for a $25 fee as long as the request for a new appointment is made within 24 hours of the missed appointment. Please feel free to read the client service agreement or practice polices form provided during your intake for more information.
How do I pay?
I accept all major credit cards, cash, and checks! I recommend that clients sign up for autopay using credit card at the start of our appointments for ease. For American clients there may be a small international processing fee depending on your provider. All card processing fees and international processing fees have been factored into my fee schedule.
Do you provide private or public health rebates?
Not at this time, however I am hoping to in the near future. I have a limited number of sliding scale options for those who are eligible as an alternative.
Do you offer any services besides Mental Health Counselling?
Yes! I offer two distinct service classifications at this time. Counselling for a more clinical approach to wellness and Holistic Mentorship Services for a non-clinical, spiritual and energy-based alternative to wellness. While there can be overlap between the two services, they each have a different focus. Counselling services can be used for self-improvement whether it be specific goals, ongoing areas of struggle, symptom reduction, or more. While sessions are relational, organic, and client directed, there is a still clinical framework operating to an extent in the background. Holistic Mentorship, on the other hand, is ideal for those who have a strong in self-exploration mostly using energy work and body-based awareness. There is no clinical framework or language informing the work. Please feel free to schedule a free consultation for more information!
